Double-Check Your Information: Before submitting your order, please carefully verify all student details and product selections. Incorrect or incomplete orders that are not addressed before printing and shipping will not be eligible for refunds. 

Student & Athlete Orders Must Be Submitted Separately: If you have children attending different schools, they must have separate orders. Each student and athlete must have their own individual order form. Orders cannot be combined across schools, grades, or teams.

How Orders Are Processed: The student information provided at checkout is computer-analyzed and linked to a single subject or individual. Once submitted, we are unable to split or adjust orders between multiple students or subjects.

Separate Galleries for Teams & School Pictures: Each athletic team has its own dedicated online ordering gallery, separate from school picture galleries. Please ensure you are ordering from the correct gallery to avoid delays or misprints.